Update – Thurs 13th May 2021 – 931am – Microsoft has resolved this issue. Rebooting your computer and letting Outlook update itself should fix any problems.
If you are still having issues please call Manux on 0800 328 325
There is a world wide issue with Outlook not showing the email body text.
Until Microsoft roll out a fix, please use Outlook Web Access (OWA). You can find that in your Outlook by going in to the File > Info menu and clicking the URL ‘Access this account on the web’. Example below:
If you have issues logging in then please call Manux on 0800 328 325.
We're looking into a potential problem affecting email content within Outlook
EX255650, Exchange Online, Last updated: May 11, 2021 3:55 PM
Estimated start time: May 11, 2021 3:54 PM
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Users may be unable to view email message content within Outlook.
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Latest message, May 11, 2021 3:55 PM View history
Title: We're looking into a potential problem affecting email content within Outlook
User Impact: Users may be unable to view email message content within Outlook.
More info: Initial reports indicate that Outlook on the web is unaffected and users with access to Outlook on the web can view email messages there while we work on a solution.
Current status: We're investigating a potential issue affecting users' ability to view email message in Outlook. We'll provide an update in 30 minutes.
Scope of impact: This issue could affect any user attempting to view an email message in Outlook.